We generally expect to be able to have our 'In-Stock' products delivered to your home within 7-14 business days after being ordered, although sometimes it may take longer due to the route scheduling. The items must be received, inspected, and signed for by someone over the age of 18 years old. While we only work with the most reputable artists and manufacturers and freight companies there always remains the chance that something arrives to your home in a faulty condition. We are not responsible for damages reported after you have received and signed for delivery. If the package appears significantly damaged, you may refuse delivery but you will need to supply photos to us to demonstrate the extent of the damage. Once we receive back that damaged package, we will send a new one. Again, if there is a problem, write it down in the packing slip before the delivery driver leaves. If you accepted a package and then discover something is damaged, do not discard the packaging.